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Participant
September 21, 2012
Question

cs6 trial on mac not opening error 4960

  • September 21, 2012
  • 1 reply
  • 1494 views

trying to download cs6 trial on my mac i open and a error cannot open disk something error 4960. download bar/window keeps running as if it will extract but it wont

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    1 reply

    Jeffrey_A_Wright
    Legend
    September 21, 2012

    It is likely the download is corrupt if it is stuck at extracting.  You can try canceling and trying the download again.  Alternately you can follow the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct download.