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C
Cloud Puncher
Participant
May 8, 2012
Answered

CS6 update will not take my CS3 serial number

  • May 8, 2012
  • 1 reply
  • 834 views

I paid for the update for CS6, moving up from CS3.  I paid the $300, downloaded, installed, input the serial number for CS6.  The screen then asks for the CS3 serial number, I put the number in at least ten times (no typo's) tripple checked "My Adobe" again and again.  I have the correct serial number for CS3, but upon validation of "Serial number upgrade", after choosing CS3 from the dropdown menu, I input the number, and it keeps saying, "This serial number is not for a qualifying product, please try another".

Thanks so much in advance for any help

This topic has been closed for replies.
Correct answer Manish-Sharma

Contact Adobe support , they will do the Unlocking for you and will check the reason for this.

For details refer :- Error:- "this serial number is not for a qualifying product"

1 reply

M
Manish-SharmaCorrect answer
Inspiring
May 8, 2012

Contact Adobe support , they will do the Unlocking for you and will check the reason for this.

For details refer :- Error:- "this serial number is not for a qualifying product"

C
Cloud PuncherAuthor
Participant
May 8, 2012

Thanks so much, I calmed down after a night of sleep... did just that.  They were extremely helpful, and so were you.  I'm so much happier now, I changed my screen name from "frustratedmorethanwords" hahaa.

thanks again Manish!

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