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dearraindropp
Participant
November 17, 2015
Answered

CS6 web premium

  • November 17, 2015
  • 1 reply
  • 232 views

I am having a problem installing CS6 on my new imac.

I already have it installed on one computer but my liscense agreement says i should be able to install on 2 computers.

the first computer i installed it on was a pc.

I have 2 install discs.

im getting an error message when installing

    This topic has been closed for replies.
    Correct answer Govardhan.V

    Are you getting error message after entering serial number ?

    Note :

    You can use same serial number on both PC as well as Mac , only if it is Multi Platform serial number .

    If it is Platform specific, you cannot use it on Mac. ..

    To check whether the serial number is Platform specific or Multi-platform serial number , you will need to check with Adobe Support.

    Different Error ?? Please mention exact error message you are getting .

    If possible a screenshot.

    1 reply

    Govardhan.V
    Govardhan.VCorrect answer
    Participating Frequently
    November 17, 2015

    Are you getting error message after entering serial number ?

    Note :

    You can use same serial number on both PC as well as Mac , only if it is Multi Platform serial number .

    If it is Platform specific, you cannot use it on Mac. ..

    To check whether the serial number is Platform specific or Multi-platform serial number , you will need to check with Adobe Support.

    Different Error ?? Please mention exact error message you are getting .

    If possible a screenshot.

    D
    dearraindroppAuthor
    Participant
    November 17, 2015

    hello

    yes i bought a mac and pc version i have 2 discs. it was installed first on a pc. Now i want to install it on a mac.

    Govardhan.V
    Govardhan.V
    Participating Frequently
    November 17, 2015

    1) Right click on the Finder icon on dock and select "Go-To Folder" option.
    2) You will get a text box, type-in below mentioned command and then hit 'Return' key.

    /etc

    3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.

    4)Double click on Hosts file , it will open it with TextEdit,

    Let me know whether you can see any Adobe related entries inside Hosts file like 127.0.0.1 activate.adobe.com.......etc??

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