Skip to main content
A
Anonymous
March 17, 2013
Answered

cs6 won't transfer

  • March 17, 2013
  • 2 replies
  • 1136 views

How can I install CS6 suite on my new iMac? It wouldn't transfer from the old one.



    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Ah is this the Student and Teacher edition of the software?  If so please see http://forums.adobe.com/message/4635085#4635085.

    Also if you have registered your software then please see http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW which discusses locating your serial number at http://www.adobe.com/.

    2 replies

    A
    Anonymous
    March 17, 2013

    Yes, I used it and it worked except for adobe. It's the latest version of iMac OS on the new 27"iMac. It says I redeemed that serial number, which of course I did when installing it last year on my previous iMac. So I'm not allowed to use it again.

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    March 17, 2013

    Ah is this the Student and Teacher edition of the software?  If so please see http://forums.adobe.com/message/4635085#4635085.

    Also if you have registered your software then please see http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW which discusses locating your serial number at http://www.adobe.com/.

    A
    Anonymous
    March 17, 2013

    thank you, I will do that now. Yes it's student/teacher edition.

    Mylenium
    Mylenium
    Legend
    March 17, 2013

    Run the original innstaller from your disks or downloads or download the trial and activate it with your serial number.

    Mylenium

    A
    Anonymous
    March 17, 2013

    It asks for a serial number, then rejects it as having already been used.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    March 17, 2013

    Did you use the Migration Assistant?  If you are receiving a message that your serial number is invalid it can be due to a permission issue.  Which version of Mac OS are you using on this new computer?  Do you have any other Adobe software installed or copied over from the other computer?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices