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J
jimpmiller17
Participant
August 15, 2012
Answered

CS6ServiceManager.exe - System Error

  • August 15, 2012
  • 3 replies
  • 49517 views

"The program can't start because MSVCP100.dll is missing from your cmputer. Try reinstalling the program to fix this problem."

I can't find the program on my computer, or on the Adobe website. Having trouble tracking down a solution. Any advice?

Thanks for the help.

Jim

This topic has been closed for replies.
Correct answer

@NxtMindReader, Yeah, it sounds like you might have more going on than Jim. I think I would first uninstall After Effects and QuickTime and then reinstall them in different environment than you are working in now. Maybe try reinstalling and launching from the Windows built in Administrator account.

http://www.sevenforums.com/tutorials/507-built-administrator-account-enable-disable.html

-Dave


I realize this is an ancient post, but for those attempting to resolve this issue, you'll need to repair .NET Framework 4, and Visual C++ runtimes 2008 SP1 and 2010.

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/the-program-cant-start-becuase-msvcr100dll-is/5c9d301a-2191-4edb-916e-5e4958558090

3 replies

C
Callander_
Participant
September 11, 2017

Solutions have already been posted in this thread. However, it did not feel good to install more frameworks to my computer in order to run a hidden service that Adobe has not revealed or documented the purpose of. So I solved the issue by simply denying myself Read & Execute rights to the file, which you can find here:

C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe

So far: no more error messages and no functionality lost.

    S
    Soporte24119066aue3
    Participant
    April 20, 2022

    Gracias!

    D
    david.silvernail
    Participant
    January 10, 2016

    alright, it took me a bit, but I finally found a solution.

    Get this file:  Download Microsoft Visual C++ 2010 Redistributable Package (x64) from Official Microsoft Download Center

    Double click to install and see that it creates a temp directory to unpack and install. While it give you a dialogue box to agree to the terms and conditions, ignore that box and jump over to C drive Local disk and there you will find a folder named in some random numbers ---> C:\dc417584c1b9cb9aa82e7ae2e6 - See the images.

    JUST LEAVE THIS SCREEN WHERE IT IS (DO NOT CLICK INSTALL OR CANCEL)

    This could also be called vc_red.cab

    DON'T GRAB THE FILES SHOWN, grab the F_CENTRAL_msvcr100_x86 and F_CENTRAL_msvcp100_x86 , save them to a empty folder on the desktop, then copy the files to-> C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager     folder.

    Rename them to msvcr100.dll and msvcp100.dll respectively.

    That's what finally did the trick for me!

      StandardTuning
      StandardTuning
      Participant
      February 4, 2016

      I followed your instructions and it first did not work because the link you provided was for the x64 bit version of the redistributable.  Here is the link for the x86 version:

      https://www.microsoft.com/en-us/download/details.aspx?id=8328

      Only when using the x86 download and then following your instructions in putting those two dll files in place did it solve my issue with that error message appearing on every windows boot.  Thank you

      J
      jollan84
      Participant
      March 30, 2016

      Thanks to StandardTuning and david.silvernail, I solved my issue as well!

      (I had the following error msg:

      'cs6 servicemanager.exe system error the program can't start because MSVCP100.dll is missing from your computer. Try reinstalling the program to fix this problem.'

      David__B
      Adobe Employee
      David__B
      Adobe Employee
      August 15, 2012

      Hey Jim,

      What operating system are you on? Is it 32 or 64 bit?

      Might try running the Windows updates on the system.

      -Dave

      J
      jimpmiller17Author
      Participant
      August 18, 2012

      Hi Dave

      I am running Windows 7, 64 bit. Curious, is there not a way to reinstall

      that program? I will run the update and let you know if it is a fix.

      Jim

      David__B
      Adobe Employee
      David__B
      Adobe Employee
      August 20, 2012

      Hey Jim,

      Are you still having this issue?

      Reinstalling might fix it. I did see that file in certain Adobe application installation directories. What program were you launching when getting the error?

      -Dave

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