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josephinew11935228
josephinew11935228
Participant
January 29, 2020
Question

Curser stuck on hand tool

  • January 29, 2020
  • 1 reply
  • 165 views

All my adobe software is stuck on the hand tool even when click onto another tool. I have tried to reset the preferences and made sure the space bar isn't stuck down but nothing works to fix it. 

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]

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    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    January 29, 2020

    That MAY be a video card problem

    Do not count on Windows to be fully up to date when it comes to device drivers
    Go to the vendor site to be sure you have an updated driver for your graphic adapter
    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
    •ATI Driver https://www.amd.com/en/support

     

    There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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