Customer Service Sucks

A-mohiuddin, I am sorry you are facing problems activating your Adobe software.  Do you have a case number, from your recent interaction with our support team, that I can review?  You can find information on how to locate and update your recent support cases at https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html.

Moving to Get Started.

Customer Care agents have always been polite and courteous to me.  The recent release of Catalina OS has no doubt slammed the call & chat centers, making for longer than usual wait times. 

CS2 is officially dead.  The activation servers were taken offline years ago.

For CS3 or Acrobat 9, see link below for details on how to obrtain a new installer and serial number that does not require activation.

https://helpx.adobe.com/creative-suite/kb/activation-fails-cs3-acrobat-8.html

Hi

unfortunately you are posting to a forum predominantly coveted by volunteers who are other Adobe users like you. This particular  board is for users to get help with how to use the community forum. 

Adobe’s customer support is what you need for this complaint ideally

Neil Barstow