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josé rodolfod82576782
josé rodolfod82576782
Participant
January 8, 2018
Answered

Dar de baja el pack de Creative Cloud!! Como??

  • January 8, 2018
  • 4 replies
  • 1662 views

Recien empiezo a usar Adobe y por error contrate el pack equivocado, quiero darlo de baja y contratar el correcto, pero hasta ahora me parece imposible...

Necesito ayuda con eso sino mi opinión sobre uds no será muy buena de ahora en adelante

    This topic has been closed for replies.
    Correct answer kglad

    https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

    if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

    or contact the Adobe Twitter team at @AdobeCare

    4 replies

    M
    Maria26597994jeov
    Participant
    October 14, 2022

    Aquí te das de baja:

     

    https://account.adobe.com/plans

    M
    Maria26597994jeov
    Participant
    October 14, 2022

    Haz click en administrar plan y te saldrá el botón de Cancelar plan.

    J
    jose24735059xvrs
    Participating Frequently
    June 5, 2022

    Es imposible. Yo me he dado de baja dos veces, pero Adobe sigue cobrándome de manera deshonesta.

    Rajashree Bhattacharya
    Community Manager
    Rajashree BhattacharyaCommunity Manager
    Community Manager
    January 12, 2018

    Hi Rodolfo,

    Cancellation of subscription after 14 days of purchase has a cancellation fee, maybe some of you still have to cancel due to the following reasons:

    1. Moving to another country

    2. Moving to CCTeam from Individual CC or vice versa

    3. Duplicate purchase by accident.

    4. Been provided a complimentary subscription from office or institution.

    In such cases, please tweet us at @AdobeCare or contact-bumper

    We will assist you.

    Regards

    Rajashree

    pabloruiz1980
    pabloruiz1980
    Participant
    November 22, 2018

    Hola quiero cancelar mi cuenta

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 23, 2018

    read message 1.

      kglad
      Community Expert
      kgladCommunity ExpertCorrect answer
      Community Expert
      January 8, 2018

      https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

      if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

      or contact the Adobe Twitter team at @AdobeCare

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