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A
alligan
Participant
June 7, 2014
Question

data file version error

  • June 7, 2014
  • 1 reply
  • 5322 views

I am getting an error message that simply says 'error' 'data file version' preventing installation of my software (CS3) It has installed successfully on my previous PC one year ago.  Any suggestions?

    This topic has been closed for replies.

    1 reply

    Rave
    Rave
    Participating Frequently
    June 7, 2014

    Hi Alligan,

    Can you please post a screenshot of the error message you are getting.

    What OS are you using?

    Are you referring to the  Data Execution Prevention (DEP) error?

    To configure DEP settings

    1. Click Start, click Control Panel, and then double-click System.
    2. Click the Advanced tab. Then, under Performance, click Settings.
    3. Click the Data Execution Prevention tab.
    4. Click Turn on DEP for essential Windows programs and services only to select the OptIn policy.
    5. Click Turn on DEP for all programs and services except those I select to select the OptOut policy.
    6. If you selected the OptOut policy, click Add and add the applications that you do not want to use DEP with.


    Regards,

    Rave

      A
      alliganAuthor
      Participant
      June 8, 2014

      Hi Rave - thanks for your help.  I get the installer - 'do you want this programme to make changes etc' click 'yes' and then this message and I cannot proceed.  Windows 8 - my last PC was Win 8 as well

      Rave
      Rave
      Participating Frequently
      June 12, 2014

      Seems to me an issue with the package itself.

      Please re download the software ( Download CS3 products ) and try.

      Regards,

      Rave

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