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paryap26838040
Participant
May 21, 2017
Answered

de active adobe account

  • May 21, 2017
  • 2 replies
  • 396 views

Hello

On my profile, when i push " manage plan" there is no option any more that i can deative my account, what can i do?

thank you

This topic has been closed for replies.
Correct answer kglad

Manage your Creative Cloud membership

if that doesn't help you, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

2 replies

R
Riffatrasheed
Participant
August 28, 2024

please open my account 

 

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
August 28, 2024

These are peer to peer forums. If you have any request to make of Adobe then contact their support. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 21, 2017

Manage your Creative Cloud membership

if that doesn't help you, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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