robertb63055143

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Question

Deactivate

Forum|Forum|5 years ago
January 14, 2021
2 replies
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I need to deactivate adobe on a crashed computer

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Community Expert

Community Expert

If this is a Creative Cloud plan, you can deactivate devices yourself from your Adobe account portal. Log-in below with your paid id and password.

https://account.adobe.com/plans

Nancy O'Shea— Product User & Community Expert

Community Expert

Community Expert

Go to Adobe Customer Service and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...