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Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
January 15, 2021

If this is a Creative Cloud plan, you can deactivate devices yourself from your Adobe account portal. Log-in below with your paid id and password.

https://account.adobe.com/plans

 

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Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
January 14, 2021

Go to Adobe Customer Service and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

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