ReinhardCantamessa

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Deactivate Devises for my CS6 Master Collection

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Trying to install my CS6 Master Collection on my new PC, I am being promoted to deactivate older devises, to activate it. On the Adobe Active Devises page, none are listed so I can’t deactivate old devises. Support can’t help ans suggested I come here.

How do I remove these old devises?

kgladCorrect answer

Community Expert

the devices page doesn’t show legacy apps like cs6. it’s for cc subscription devices.

to deactivate cs6 you must use a computer that has an active subscription and that meets adobe’s security requirements, https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000376554410

Community Expert

Community Expert

also, this should be moved to the download & install forum.

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Community Expert

Correct answer

Community Expert

the devices page doesn’t show legacy apps like cs6. it’s for cc subscription devices.

to deactivate cs6 you must use a computer that has an active subscription and that meets adobe’s security requirements, https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000376554410

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ReinhardCantamessaAuthor

Participating Frequently

What do I do if I don’t have access to the old pc’s I previously installed CS6 on?

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Community Expert

then it’s impossible to deactivate.

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