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K
kolbeinl73044633
Participant
October 18, 2016
Answered

Deactivate Lightroom on crashed computer

  • October 18, 2016
  • 2 replies
  • 1343 views

Hi,

I had to reinstall Lightroom 6 on my new (2015) macBook Pro after my old computer collapsed. I installed all files and software from my Time machine backup. Starting up Lightroom only new computer, I am asked to give type serial number and finally told I have to deinstall Lightroom from my old computer. This is not possible, as it cannot be accessed. How can I get Lightroom stop threatening me to do this within 4 days?

Kolbein

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Kolbeinl73044633 I would begin by uninstalling the current installation of Lightroom 6 if possible.  Lightroom 6 is designed to be installed as opposed to being copied/restored from a Time Machine backup.

If you need a fresh copy of the installation files they are available at Install Photoshop Lightroom .

2 replies

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
October 21, 2016

Kolbeinl73044633 I would begin by uninstalling the current installation of Lightroom 6 if possible.  Lightroom 6 is designed to be installed as opposed to being copied/restored from a Time Machine backup.

If you need a fresh copy of the installation files they are available at Install Photoshop Lightroom .

K
kolbeinl73044633Author
Participant
November 7, 2016

Thanks Jeff. I have deinstalled LR6 and installed LR& from my original dvd, filled in the serial number, got the message of a successful installation, but starting LR6 does not allow me to open it.  Clicking on "retry activation.." tells me that the maximum allowed numbers of computes is met. What now?

Kolbein

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
November 7, 2016

Kolbeinl73044633 please try activating again.  I have increased the activation count so you should now be able to activate successfully.  If you ever receive this error message again please don't hesitate to contact our support team directly at Contact Customer Care .

I would also recommend bookmarking Activate and deactivate Adobe products which describes how to activate and deactivate Adobe software titles including Lightroom 6.

T
TanujSandal
Inspiring
October 18, 2016

Moving to Downloading, Installing, Setting Up​

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