Deactivating Elements 12 without old email access
Hi,
I purchased Elements 12 when I worked for a small company, and unfortunately used my work email for the purchase. I don't have access to that email anymore. When I open Elements on my old laptop, I see the option to log out, but not to deactivate the license.
I want to reinstall on the new laptop that I purchased for myself. Am I able to change the license to my personal email without access to the old one that is attached to the account?
What steps should I take to properly install on my new laptop?
Thanks!
