deactivation

Forum|Forum|1 year ago
December 13, 2024
4 replies
198 views

I bought a new desktop to replace the one that will not turn on. I want to activate photoshop on the new computer, but when I try to deactivate the program in my account, it shows no activated computers (even though I currently use in on my laptop)

This topic has been closed for replies.

Shivangi_Gupta

Community Manager

Hi @Sarah33047205h2p8,

We appreciate you reaching out. Check out this article about how to install the Adobe apps on a new computer: https://adobe.ly/41DuVsB

Let us know if it helps.

^SG

kglad

Community Expert

beware: deactivating on your old computer stands a significant risk of failing to allow a new install to be activated while succeeding in deactivating on your old computer so it's no longer usable there. ie, the worst outcome is likely.

but if you do want to take that risk, minimize it: you should update your default browser and your os before deactivating on your old computer.

kglad

Community Expert

John T Smith

Community Expert

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Photoshop forum

What version of Photoshop?

If CS6 and earlier you must deactivate on the computer where it is installed

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded