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xxxxlee2012
Participant
March 26, 2012
Question

Deactivation didn't work!!

  • March 26, 2012
  • 1 reply
  • 419 views

I deactivated my old lap top before installing photoshop elements 9 on the new lap top, prior to going away on a 4 month overseas holiday.  It worked ok when I tested it before I left - now it says I need to deactivate one of the computers which are currently in Australia. Any suggestions??

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    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    March 26, 2012

    xxxxlee2012 I would recommend contacting our support team to resolve your activation difficulties.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

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