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bluecool50
Participant
April 6, 2016
Answered

Deactivation Help!

  • April 6, 2016
  • 1 reply
  • 379 views

My PC motherboard expired. I had it replaced but wasn't able to deactivate my Adobe software. Now I need to reactivate it but the serial number is "in use". I also tried to deactivate it from a second PC, but I am told that I am not connected to the internet. But I am, otherwise I won't be able to send this. Please help. My email address is jasbee@singnet.com.sg. Thank you

    This topic has been closed for replies.
    Correct answer thatsmauri

    Hi bluecool50,

    please get in touch with Adobe's Customer Care team and explain your situation to them

    » https://helpx.adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing-activation_stillNeedHelp

    Kind Regards,

    Maurice

    1 reply

    thatsmauri
    Community Expert
    thatsmauriCommunity ExpertCorrect answer
    Community Expert
    April 6, 2016

    Hi bluecool50,

    please get in touch with Adobe's Customer Care team and explain your situation to them

    » https://helpx.adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing-activation_stillNeedHelp

    Kind Regards,

    Maurice

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