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Imagemaker01
Imagemaker01
Participant
September 25, 2015
Answered

Deactivation in Photography Plan?

  • September 25, 2015
  • 2 replies
  • 473 views

Hi.. I have the Photography Plan and am able to use PS and LR on my old desktop and now my new desktop, how do I take them off my old desktop so I can start using them on my laptop, I have looked at 'Help - Deactivation' but I don't have this 'Deactivation' on the help menu... thank you in advance - Ian

This topic has been closed for replies.
Correct answer Kanikas

Hi,

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software. Sign out on a computer that you will not be using: sign in and sign out of the Adobe Creative Cloud desktop app

You can download the installer for Creative Cloud from here :
Creative Cloud Help | Creative Cloud for desktop.

After you install the Creative Cloud desktop  application  , you will need to sign in with an Adobe ID and Password. Then you can install apps. This link offers more information and step by step instructions if you need it:  Creative Cloud Help | Download, install, update, or uninstall apps

2 replies

Imagemaker01
Imagemaker01Author
Participant
September 26, 2015

Hi... I have now downloaded Creative Cloud PS and LR to my Laptop, but the PS and LR are only showing as trial.. I have uninstalled CC PS and LR from my old desktop and have formatted the hard drive, I have also logged out of CC on my new Desktop.. can you please tell me how I can change PS and LR on my laptop from trial status.. Thank you in advance... Ian

Kanikas
Kanikas
Legend
September 27, 2015

Kindly Reset the hosts file :-

Windows

  1. Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
  2. Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
  3. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
  4. Search the hosts file for entries that reference adobe (for example, 127.0.0.1 activate.adobe.com, or 127.0.0.1 lm.licensing.adobe.com) and delete these entries.
  5. Save and close the file.
  6. Restart your computer.

Mac OSLog in as an administrator to edit the hosts file in Mac OS.

  1. In a Finder window, choose Go > Go To Folder.
  2. Type /etc.
  3. Select the hosts file and open it.
  4. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
  5. Search the hosts file for entries that reference adobe (for example, 127.0.0.1 activate.adobe.com, or 127.0.0.1 lm.licensing.adobe.com) and delete these entries.Save and close the file.
  6. Restart your computer.
Imagemaker01
Imagemaker01Author
Participant
September 27, 2015

Thank you once again... all sorted now thanks to your great instructions... great to know we have such good back up from you... cheers.. one happy bunny... Ian..

Kanikas
KanikasCorrect answer
Legend
September 25, 2015

Hi,

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software. Sign out on a computer that you will not be using: sign in and sign out of the Adobe Creative Cloud desktop app

You can download the installer for Creative Cloud from here :
Creative Cloud Help | Creative Cloud for desktop.

After you install the Creative Cloud desktop  application  , you will need to sign in with an Adobe ID and Password. Then you can install apps. This link offers more information and step by step instructions if you need it:  Creative Cloud Help | Download, install, update, or uninstall apps

    Imagemaker01
    Imagemaker01Author
    Participant
    September 25, 2015

    Thank you very much... with your help I have now managed to sort this problem out.. great to have such helpful staff... thanks again you have made my night.. cheers Ian

    Kanikas
    Kanikas
    Legend
    September 25, 2015

    You're Welcome :-))

    Thank you !!!

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