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January 4, 2013
Answered

Deactivation on Disk Image Restore or Windows Reinstall?

  • January 4, 2013
  • 1 reply
  • 523 views

PS CS5 is on my laptop. I need to reinstall Win7 or possibly install Win8.

  • I may first try to restore a disk image.
    • PS CS5 may be installed on the disk image, I don't recall for certain.
    • PS CS5 may perhaps not be installed on the disk image.
  • I may do a clean install of Win7 if the disk image doesn't do what I want.
  • I may do a clean install of Win 8.

The question...Should I deactivate prior to this or not?

  1. If I deactivate and the disk image already has PS CS5 installed, then I'm concerned about problems.
  2. If I don't deactive and the disk image does not have PS CS5 installed, or if I do a clean install, then I'm concerned about problems.

Which is the best-way to go to get through this deactivation hassle?

Dale

This topic has been closed for replies.
Correct answer kglad

i would recommend not deactivating.  if it turns out you cannot activate your restored version because of current activation that you can no longer deactivate, you can be helped by tech support.

i had a problem deactivating flash pro that prevented me from activating an install on a new computer and tech support (via chat) quickly understood the issue and did something that allowed me to activate without requiring deactivation of a previous installation.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 4, 2013

i would recommend not deactivating.  if it turns out you cannot activate your restored version because of current activation that you can no longer deactivate, you can be helped by tech support.

i had a problem deactivating flash pro that prevented me from activating an install on a new computer and tech support (via chat) quickly understood the issue and did something that allowed me to activate without requiring deactivation of a previous installation.