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December 6, 2015
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deactivation photoshop elements 13 after installing version 14: hoe to do this?

  • December 6, 2015
  • 1 reply
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deactivation photoshop elements 13 after installing version 14: hoe to do this?

I installed version 14 en deinstalled version 13. Hoe can I see my activiationcode is reset to 0 times installed for version 13?

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    Correct answer kglad

    if you can reinstall pse 13 on the same computer (from which it was uninstalled), you can deactivate (help>deactivate) it before uninstalling a 2nd time.

    otherwise, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html and request an activation count reset.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    December 6, 2015

    if you can reinstall pse 13 on the same computer (from which it was uninstalled), you can deactivate (help>deactivate) it before uninstalling a 2nd time.

    otherwise, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html and request an activation count reset.