Skip to main content
December 13, 2018
Answered

Deleting account

  • December 13, 2018
  • 2 replies
  • 562 views

I have been trying to delete my Adobe ID and whole account.  I have gone to your privacy site and entered my Adobe ID and filled out the form, but your button does nothing.  I get no conformation on the screen or by e-mail.  Please delete my account and send me an e-mail when it is done.  I have already wasted an hour of my time doing this and I am not going to waste any more time

This topic has been closed for replies.
Correct answer Ned Murphy

If they delete your account they will have nothing to tell them where to send the email you want them to send.

In any case, you need to contact Adobe Customer Support directly... these are user to user forums and no one here can help with undoing your account.

Contact Customer Care

2 replies

Bani Verma
Legend
December 13, 2018

Moving this query to Adobe Creative Cloud​ community.

Ned Murphy
Ned MurphyCorrect answer
Legend
December 13, 2018

If they delete your account they will have nothing to tell them where to send the email you want them to send.

In any case, you need to contact Adobe Customer Support directly... these are user to user forums and no one here can help with undoing your account.

Contact Customer Care