Desktop App Install Stuck

Question

I am trying to install the CC Desktop App. It works until it gets to 50.5% and then it stops. It gives no error message or anything. I have tried to reinstall and repair it, but the same thing always happens. Not sure what to do, any thoughts?

Peru Bob · Answer

See here:https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.htmlhttps://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.htmlhttps://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.htmlhttps://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?page=1https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.htmlI had a similar issue.Make sure that you have all Windows updates that are available.The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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