Skip to main content
kareng63654034
Participant
July 18, 2015
Answered

Devo scaricare Creative Cloud e mi chiede il nome utente e la password, ma quando inserisco la password me la rifiuta. Cosa devo fare?

  • July 18, 2015
  • 1 reply
  • 252 views

Devo scaricare Creative Cloud, ma nel momento in cui devo inserire password e nome utente mi riffa la password. Cosa faccio?

This topic has been closed for replies.
Correct answer kglad

confirm that your account is current (and that the adobe id used in the next step is the correct one) by logging in here and checking your subscription status, https://www.adobe.com/account.html

then, if it is current, sign out and then back in to your cc desktop application using the same adobe id used with the above link:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 18, 2015

confirm that your account is current (and that the adobe id used in the next step is the correct one) by logging in here and checking your subscription status, https://www.adobe.com/account.html

then, if it is current, sign out and then back in to your cc desktop application using the same adobe id used with the above link:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html