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Participant
September 11, 2013
Answered

Did I lose my Acrobat 9 -

  • September 11, 2013
  • 1 reply
  • 290 views

I started a free trial of the elearning suite - it downloaded Acrobat XI on my computer - my copy of Acrobat 9 is gone - the files were wiped out - If I don't purchase the elearning suite or Acrobat XI - Will I get my Acrobat 9 back - somehow I don't think so - has anyone run into this problem?

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Correct answer Trihe Training

retired last yea, rI got Acrobat 9 when I was teaching - as a download from my school - I had written all my software serial numbers to separate files -I can't find the serial number files - so withoutit them - I will be forced to buy Acrobat XI -

1 reply

pwillener
Legend
September 11, 2013

Just uninstall Acrobat XI, then reinstall 9.  I don't see where the problem is, as long as you still have your serial number for Acrobat 9.

Trihe TrainingAuthorCorrect answer
Participant
September 11, 2013

retired last yea, rI got Acrobat 9 when I was teaching - as a download from my school - I had written all my software serial numbers to separate files -I can't find the serial number files - so withoutit them - I will be forced to buy Acrobat XI -