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Wenke65
Participant
May 13, 2026 2:39 PM UTC
Question

die Seriennummer für Adobe C6 ist gültig passt allerdinngs nicht zu Produkt

 

    3 replies

    Wenke65
    Wenke65Author
    Participant
    May 13, 2026 6:19 PM UTC

    Das hab ich ja alles gemacht

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    Jeff_A_Wright
    Community Manager
    Community Manager
    May 13, 2026 7:05 PM UTC

    Thanks for posting, ​@Wenke65. If you have already entered your full version of Creative Suite 5.5 serial number, could you please provide more information?

     

    • Why are you reinstalling the upgrade to Creative Suite 6 in 2026?
    • What happened to the previous installation?
    • Did you deactivate the previous software installation?

     

    Several software errors can corrupt the licensing files, so once you have provided more details, @Wenke65,  then others can provide you with better guidance.

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    John T Smith
    Community Expert
    Community Expert
    May 13, 2026 4:13 PM UTC

    When installing an upgrade version you must have BOTH the new program’s number AND the qualifying program’s serial number to enter during the install process

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