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Answered

Direct link for Lightroom 4.4 for Mac installer required

Forum|Forum|8 years ago
September 27, 2017
5 replies
15083 views

I require the installer for Lightroom 4.4 for Mac, and prefer to have an Adobe expert provide an official link (that much is recommended from my contact with @AdobeCare on Twitter). So far on the forums all I have been able to find are: 1) a link to an external source for a Lightroom 4 trial (posted in response to many other similar requests for a Lightroom 4 for Mac installer); and 2) this Adobe link: http://download.adobe.com/pub/adobe/lightroom/mac/4.x/Lightroom_4_LS11_mac_4_4_1.dmg, but I have been advised by @AdobeCare that the security certificate for this installer "is likely expired".

I hope to get a response from an expert on Adobe's support/Lightroom team here soon. Thank you very much in advance.

This topic has been closed for replies.

Correct answer bryandmlee

Hi Gauravk.sharma, I would suggest getting the installer from this link:<Removed by Moderator>; you can ignore the expired security certificate warning during the installation process. (I have managed to get Lightroom 4 (re-)installed and running on my Mac now running macOS High Sierra. There does seem to be a minor issue where Lightroom 4 will keep crashing when I try to open a new/different Catalog, but re-opening Lightroom 4 after that is fine.)

You may refer to my reply to Jeff just before this on why I am suggesting this copy of the installer, even though it currently isn't the "official" recommendation yet from Adobe support.

A

Anonymous

I am facing the exact same issue here.

I have purchased a license for Lightroom 4.0 but can't get the access link from anywhere.

Currently, I have used 2 hours trying to find a solution to this - but as mentioned in previous comments, I am unable to chat or call.

What should I do???

Jeffrey_A_Wright

Community Manager

Peters74961648 if you have already utilized multiple web browser to contact our support team at Contact Customer Care then please use an alternate computer, smartphone, or tablet to begin the chat session.

It is likely that installed security software is blocking the ability to establish a chat session on the current computer.

G

Gauravk_sharma

Participant

Thanks Bryan, your link was helpful.

But I'm still not able to open RAW files from FUJI

G

Gauravk_sharma

Participant

I've a similar issue, I tried contact option using multiple browsers but no help.

Can I get a link to download 4.4 update.

Thanks

bryandmleeAuthorCorrect answer

Inspiring

Hi Gauravk.sharma, I would suggest getting the installer from this link:<Removed by Moderator>; you can ignore the expired security certificate warning during the installation process. (I have managed to get Lightroom 4 (re-)installed and running on my Mac now running macOS High Sierra. There does seem to be a minor issue where Lightroom 4 will keep crashing when I try to open a new/different Catalog, but re-opening Lightroom 4 after that is fine.)

You may refer to my reply to Jeff just before this on why I am suggesting this copy of the installer, even though it currently isn't the "official" recommendation yet from Adobe support.

Jeffrey_A_Wright

Community Manager

I did check your account Bryan and Lightroom 4 is registered. If you are not being given an option to chat with a member of our support team at Contact Customer Care then please use an alternate web browser, smart phone, or tablet. The current web browsers security settings are likely preventing your ability to establish a chat session.

bryandmleeAuthor

Inspiring

Hi Jeff, I have tried with other browsers, on my phone, etc. but the only option presented to me is still the Community forums. Yes, I have Lightroom 4 registered in my account, but it seems that the fact that it is not a newer version of the product means that I cannot access the chat support (as also explained here: FAQ: How do I contact Adobe Support? ). I see that the Contact Customer Care link accesses my account information before presenting me the various steps, so I believe the system itself is not offering me a chat support option/preventing me from accessing such.

bryandmleeAuthor

Inspiring

Bryan I am showing that you were contacted on September 27, 2017 and a request was made to arrange a time to call you. Did you not receive an e-mail? Please make sure to check any SPAM folders you might have set up.

You may also want to utilize an alternate computer to access your e-mail Bryan since you also were blocked from contacting chat support on the current computer.

Hi Jeff, I am very certain that I did not receive any email on 27 Sep or since then, and I have checked my junk mail folder as well. I am definitely receiving email notifications when you have replied in this thread, however, so I do believe there shouldn’t be anything wrong with my getting email from Adobe. To be sure, I will leave my email address in Twitter DM so you can get the support team to email me again and be sure it’s the right address. Thank you.

Jeffrey_A_Wright

Community Manager

Bryan please contact our support team as discussed in Download Photoshop Lightroom so that you can obtain a copy of Lightroom that you can use. Are you facing difficulty reaching a member of our chat support team?

S

susi darr

Participant

Hi Jeff, I just purchased a new MacBook Pro. How do I install my Lightroom 4.4 and Photoshop CS6 that I've bought years ago to my new Mac?

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