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barbaras20705610
Participant
September 22, 2017
Answered

Directx and Elements 11

  • September 22, 2017
  • 1 reply
  • 820 views

Hi there.  I just downloaded Elements 11, but it won't open.  This is the dialogue box :  Directx could not be initialized.  Please be sure that it is installed on your system.  I do have Directx.  I uninstalled Directx 12, and uploaded Directx 10.  Also restarted computer.  Still getting that message.  Any suggestions?  Elements 11 was working on my other computer just fine.

    This topic has been closed for replies.
    Correct answer Jeff Arola

    You probably just need to turn on Direct Play as described below:

    Direct X i Photoshop 11

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 22, 2017

    install using compatibility mode, win 7 sp 1

    B
    barbaras20705610Author
    Participant
    September 22, 2017

    Thank you for replying.  Compatibility mode doesn't seem to be an option.  I have Win 10.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 22, 2017

    How to Set Compatibility Mode for Apps in Windows 10

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