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V
veinis84357021
Participant
March 27, 2020
Question

Disconnected

  • March 27, 2020
  • 2 replies
  • 1089 views
  • Case number: ADB-12131536-B2T6
  • Issue: Disconnected

I get my programs working. But there is something very strange. Photoshop open as before, no problem but Creative Cloud not open. When I open NordVPN I can open Creative Cloud offline. When I close these both programs and open again Creative it works fine. So there is something still strange but I can use my Adobe programs.

This topic has been closed for replies.

2 replies

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
March 27, 2020

Turti, I am sorry that you got disconnected from Chat support.  I am showing that you already have started support case ADB-12126679-K8C5, and you have requested a call back be made.  Please continue working with our support team when they contact you.  You may also want to contact your Internet Service Provider to see if there is anything they can do to alleviate your need to use a Virtual Private Network.

V
veinis84357021Author
Participant
April 3, 2020

Hi, my photoshop and everything else is working, but Creative Cloud is strange.

When I open NordVPN, it try to open. Then when I close NordVPN it begining working. So I can use Creative becouse I know how to open it.  🙂

 

Turti

V
veinis84357021Author
Participant
June 14, 2020

I get everything working. I get newest update to NordVPN. It wasn't yet enouhg but new windows update 2004 and same time I reset my modem and now evetything is working!  🙂

Akash Sharma
Akash Sharma
Legend
March 27, 2020

Moved to Get-Started

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