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Participant
November 26, 2019
Question

DIsk Error

  • November 26, 2019
  • 1 reply
  • 141 views

Since the last update 21.01 , i try to install Photoshop in my mac, and it does not work.

It says that there is a disk error, and i saw in the forum already that others posted this problem , using windows, i am usint a macbook pro.

Anyone has any idea what is going on ?

Thanks 

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1 reply

Jeffrey_A_Wright
Legend
November 26, 2019

Zerosite, what disk error are you receiving when you attempt to update Photoshop? If you do not remember don't worry, it is recorded in the log files.  For more information on how to locate and interpret the errors see  https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-log-files.html.