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Participant
August 20, 2012
Question

dmg file not recognised

  • August 20, 2012
  • 1 reply
  • 754 views

Just downloaded Adobe CS5.5 mastersuite. but dmg image file will not install, error message: Mastersuite_MAC_DMC not recognised

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    1 reply

    Jeffrey_A_Wright
    Legend
    August 20, 2012

    Where are you downloading Creative Suite 5.5 from?  It would appear either the download has not completed or is corrupted.  You can follow the directions listed at http://prodesigntools.com/adobe-cs5-5-direct-download-links.html to download the Master Collection.

    Participant
    August 20, 2012

    Thanks for the reply.

    From a link provided through my University web site, we have a staff discount scheme and the link provided allows me to download it.

    Could it have been the firewall?

    Jeffrey_A_Wright
    Legend
    August 20, 2012

    Your firewall would typically prevent the download from even being initiated.  If you have tried downloading multiple times then it is either a problem with the Internet connection or the install files contained on the server.

    Please try the link offered in message #1 to initiate a direct download of Master Collection CS5.5.