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A
Anonymous
June 18, 2012
Question

dmg. file not recognized

  • June 18, 2012
  • 1 reply
  • 2196 views

Dmg. file not recognized

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    1 reply

    Arpit Kapoor
    Arpit Kapoor
    Participating Frequently
    June 18, 2012

    When exactly do you get that message? Which version of MAC os do you have? Which adobe application are you trying to install?

    Try the below step and check if that helps :

    > Go to Finder > Type Disk Utility > Preferences and simply uncheck the box that says "Verify Checksums" . Close Disk Utility.

    Now try opening the DMG file. DMG should open fine and the program should install without any issues.

    NOTE: You might want to re-check the verify checksums box after you've finished the installation though because it's there to help prevent the installation of corrupted .dmgs that could potentially harm your computer.

    A
    Anonymous
    June 18, 2012

    Mac OS  10.5.8 snow leapard  installing Adobe CS5.5   still says not recognized. this has happened before and it may be the wrong file downloaded.

    Arpit Kapoor
    Arpit Kapoor
    Participating Frequently
    June 18, 2012

    In that case, in think the dmg file is corrupt. Try re-downloading it again and check.

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