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B
Bloatt
Participant
October 29, 2020
Question

DNG Converter Version 13

  • October 29, 2020
  • 1 reply
  • 2315 views

The Adobe website claims Version 13 of DNG Converter is compatible with Windows 7. When I tried to instal it I received an error message saying it would only instal on Windows 10. What version of DNG Converter will instal on Windows 7. I need a version that will recognize and convert Canon CR3 files.

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1 reply

John Waller
Community Expert
John WallerCommunity Expert
Community Expert
October 29, 2020

>>>The Adobe website claims Version 13 of DNG Converter is compatible with Windows 7.

 

Not sure where you are getting that info from. The system requirements for DNG version 13 say Windows 10 only. 

https://supportdownloads.adobe.com/detail.jsp?ftpID=7021

 

Microsoft no longer supports Windows 7 so Adobe has dropped support for Windows 7 from almost all of its apps.

 

Version 12.4 supports Windows 7 SP1

https://supportdownloads.adobe.com/detail.jsp?ftpID=6975

 

>>>I need a version that will recognize and convert Canon CR3 files.

 

CR3 is a family of file formats. Each CR3 format is unique to a specific camera. Which Canon camera model exactly?

Supported cameras: https://helpx.adobe.com/au/camera-raw/kb/camera-raw-plug-supported-cameras.html

B
BloattAuthor
Participant
November 5, 2020

Thanks for your reply, John. I realize now that the information about compatibility was incorrect. It came from another site, not Adobe's own site.

I installed version 12.2 of DNG Converter and it did convert some CR3 files that I downloaded from the internet, though I don't know what camera they came from. I haven't yet bought the camera, but I plan to get the Canon EOS 90D.

 

Thanks also for the link to supported cameras.

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