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Participant
December 22, 2022
Answered

Do I need to uninstall apps prior to clean installing OS?

  • December 22, 2022
  • 2 replies
  • 1094 views

Hi all,

 

Due to hardware upgrades I need to do a clean operating system install (windows). Do I need to uninstall my apps or remove the license from my current installation for my Photography plan prior to doing the clean install?

 

Thank you in advance.

This topic has been closed for replies.
Correct answer Peru Bob

Short answer: No.

Longer answer: I would sign out of my account first.

2 replies

kglad
Community Expert
Community Expert
December 22, 2022

are you just installing win over your current problem?  if so, then yes, it would be pruduent to uninstall adobe cc apps and then reinstall.  if you're reformatting your hard drive (after backing up your data), then no, you don't need to uninstall anything cc (unless some of was installed on a non-os drive.

 

to uninstall:

 



uninstall every cc app  per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

install your os


reinstall the cc desktop app using*



*
use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

Participant
December 22, 2022

A complete clean OS install on the same drive. I'm upgrading my CPU, RAM and a gaming SSD to a nvme drive. Asus suggested a clean install.

 

My data is on a data drive so no need to do backups 🙂

Thank you for any help provided in advance. I much appreciate it :)
kglad
Community Expert
Community Expert
December 22, 2022

a clean install means your cleaning the drive, before re-installing your os, typically by reformatting.  in that situation, you only need to uninstall your cc apps if they were installed off the os drive.

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
December 22, 2022

Short answer: No.

Longer answer: I would sign out of my account first.

Participant
December 22, 2022

Do you mean as in load Photoshop, click Help, then on Sign Out?

Thank you for any help provided in advance. I much appreciate it :)
Peru Bob
Community Expert
Community Expert
December 22, 2022

Yes.