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E
evans8192
Participant
January 3, 2017
Answered

Do I need to uninstall old versions of adobe before installing Adobe CC?

  • January 3, 2017
  • 3 replies
  • 33955 views

I have Adobe CS4 and I am looking to get Adobe CC, do I need to uninstall CS4 before I try installing Adobe CC. Also, I am a student and plan to get Adobe CC at the student rate, but I have two computers at my house that I need it on. Can I install it on both computers at the student rate?

Thank you,

Evan

This topic has been closed for replies.
Correct answer Bani Verma

Hi Vans8192,

If you wish to use the old version of Adobe apps as well along with Adobe CC apps then you may not uninstall them, however if you wish to use the latest version only then please go ahead and uninstall them, to know how to do that see: Use the Creative Cloud Cleaner Tool to solve installation problems.

Yes, a single license for Creative Cloud lets you install applications on two computers—for example, at home and at the office. If you want to install apps on a third computer, sign out of Creative Cloud on the computer that will no longer use the membership. Then, sign in to Creative Cloud on the new computer, see: Sign in and sign out to activate or deactivate Creative Cloud apps.

Let us know if this helps.

3 replies

T
Test Screen Name
Legend
May 30, 2021

CS6 won't work in Big Sur. And also, it can't be uninstalled, because the uninstaller won't work in Big Sur either. If you migrate it to Big Sur, you are pretty much stuck with the non-working app left behind.

 

It's best not to migrate, but to treat Big Sur as an opportunity to start again. Of course, you'll want to restore your data files from backups.

N
Nancy!
Inspiring
May 30, 2021

Ok. So.... First, I will uninstall all the apps in CS6 from Mojave. Second, I will get CC on Mojave. Third, I will upgrade to Big Sur.  Everything will then migrate to the new OS... Thank you Legend.

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
May 30, 2021

Hi @Nancy!,

You could try uninstallation using the CC cleaner tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Manan

-Manan
Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
January 3, 2017

Hi Vans8192,

If you wish to use the old version of Adobe apps as well along with Adobe CC apps then you may not uninstall them, however if you wish to use the latest version only then please go ahead and uninstall them, to know how to do that see: Use the Creative Cloud Cleaner Tool to solve installation problems.

Yes, a single license for Creative Cloud lets you install applications on two computers—for example, at home and at the office. If you want to install apps on a third computer, sign out of Creative Cloud on the computer that will no longer use the membership. Then, sign in to Creative Cloud on the new computer, see: Sign in and sign out to activate or deactivate Creative Cloud apps.

Let us know if this helps.

    ClaireAnna
    ClaireAnna
    Known Participant
    November 5, 2019

    So this might be kind of similar but with this new update today, should I remove previous versions of my creative cloud apps or keep them installed? For some reason, I just want them all cleared out since I always work with latest versions. But I'm worried a lil bit since the checkbox is left unchecked automatically. Just need some advice, thanks guys!

      T
      Test Screen Name
      Legend
      November 5, 2019

      If you're feeling brave, and confident the new versions will work perfectly, that nothing you want has been removed, and you'll figure them out right away, then delete the old versions. But personally, I like to keep them for a while for insurance.

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        January 3, 2017

        you don't need to remove older versions.

        but when you're installing, unless you select the advanced options, your older version(s) will be removed by default, Creative Cloud Delivering More Choice for Installations | Adobe Customer Care Team

        also, if you allow the cc desktop app to update your older versions, they will be converted to subscription.  (that shouldn't be possible for pre-cs6 versions.)

        you can install cc on an unlimited number of computers.  the only (minor for internet connected computers) limitation is that you can only sign-in on, at most, two computers at any one time.

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