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August 4, 2015
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do not know lisence number

  • August 4, 2015
  • 1 reply
  • 205 views

i have an adobe package cs4 bought and installed on computer in 2010. i want to dowload it onto new computer. i am having troubles as on the new computer- when going into creative cloud dowload app- i only have an option of buy/dowload free trial.

i do not have my lisence number- cannot track it. only have other bar codes/ a 20 digit code on registration form.

how can i track my lisence down?

thank you

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Correct answer Sheena Kaul

Hi,

Please refer: Creative Cloud applications revert to trial mode after an update to CC 2015


Regards,

Sheena

1 reply

Sheena Kaul
Sheena KaulCorrect answer
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August 4, 2015