Skip to main content
winstonb74374898
winstonb74374898
Participant
April 13, 2016
Answered

Does Upgrading Photoshop require a previous installation?

  • April 13, 2016
  • 1 reply
  • 2711 views

Does an Upgraded Photoshop require a previous installation on a new computer?

    This topic has been closed for replies.
    Correct answer Ned Murphy

    In order to use an upgrade you need to have the older version serial number as a minimum.  It is somewhat useless to purchase an older upgrade if you cannot also get the even older serial number needed to qualify it.  

    1 reply

    Ned Murphy
    Ned Murphy
    Legend
    April 13, 2016

    No, but it does require having the serial number and name of the older application.  When you go to activate the upgrade you need to select the name of the qualifying older product and then enter its serial number.  If you did have the older version installed it would normally automatically detect it and you would not have to enter the information.

    winstonb74374898
    winstonb74374898Author
    Participant
    April 13, 2016

    My problem is it was installed in another computer but the computer went

    kaput and cannot recover. I don't have the serial number. I'm trying to buy

    the original version of Photoshop 7 that I'm planning to install on my new

    computer but what's available is un upgraded one.

    Thanks.

    On Wed, Apr 13, 2016 at 10:40 AM, Ned Murphy <forums_noreply@adobe.com>

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    April 14, 2016

    In order to use an upgrade you need to have the older version serial number as a minimum.  It is somewhat useless to purchase an older upgrade if you cannot also get the even older serial number needed to qualify it.  

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices