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THEJELLOHEAD
Participating Frequently
June 24, 2013
Question

Double Adobe Updaters in my menubar, can't disable old one…

  • June 24, 2013
  • 7 replies
  • 7028 views

I have the new creative cloud menu item on my Mac. This is fine.

I also have the old adobe cs6 updater menu item on my mac. Normally I just open the CS6 Adobe Application Manager and disable it.

However if you try to open this file, it opens the new creative cloud updater, which OBVIOUSLY has no option to turn off this infernal old Adobe menu…

Help how can I get the double menu bar out now, that Adobe takes over the old app?

    This topic has been closed for replies.

    7 replies

    jaybee_uk
    jaybee_uk
    Participating Frequently
    June 26, 2015

    It showed up for me again recently, I have an install of Premiere Pro CS6 which needed updating. Updated that and it vanished again.

    Make sure you update older Adobe software and it should disappear.

    K
    kenc78072969
    Participant
    August 4, 2015

    This is not an elegant option if you are still using Fireworks which has no CC version.

    A
    Anonymous
    May 16, 2015

    Today, I posted an updated guide to remove the adobe updater from the OS X menu bar with creative cloud:

    Remove the Adobe Updater from Your Menu Bar - Jeff Reifman

    B
    bdimattio1
    Participant
    June 18, 2015

    I tried to use your guide except when I click on the updates... button in photoshop I just get directed to creative cloud. I have yet to figure out a way to launch adobe updater.

      C
      crookedbear
      Participant
      September 19, 2015

      Me too. This is frustrating.

      jaybee_uk
      jaybee_uk
      Participating Frequently
      October 24, 2014

      I know this is an old thread, but I had the same issue. Solved by removing an old version of Acrobat Pro. If you get the old Adobe updater icon as well as the CC one, make sure you remove / update any older apps.

        B
        bennettcerf
        Participant
        October 27, 2014

        Bingo! Thank you jayvee_uk. Same problem, same solution. Worked like a charm. I had an old version (X) of Acrobat. Uninstalled. Problem fixed. I did have to restart CC, but all good now. Thanks!

        E
        Eamers
        Participant
        July 17, 2013

        I thought it didn't solve it...

        However, if you have been using Adobe CC since it came out in June or early July,

        just need to update "Creative Cloud" that is on the menu bar.

        I realized taht you need to log out and log in Creative Cloud will give you a update warning of "Creative Cloud" update)

        Then the icon will disappear!

        T
        THEJELLOHEADAuthor
        Participating Frequently
        June 25, 2013

        The trick appears to be logging out/logging back in from CC menu, it updates CC menu software, removes Adobe Updater. So far so good…

        Jeffrey_A_Wright
        Jeffrey_A_Wright
        Legend
        June 24, 2013

        If you log out and back in then the notification should be removed.

        T
        THEJELLOHEADAuthor
        Participating Frequently
        June 25, 2013

        No it doesn't stay gone. The old CS6 menu came back when I woke up my computer.

        Can somebody at Adobe please help. Even if I have to force delete the CS6 updater from my computer. I want the icon gone from my menu bar even if it means I won't be old to update Adobe CS6 software in the future.

        Jeffrey_A_Wright
        Jeffrey_A_Wright
        Legend
        June 25, 2013

        Have you applied the updates which you are being notified of?

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