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Participant
November 8, 2020
Question

dowloads

  • November 8, 2020
  • 2 replies
  • 166 views

Hello,all !

I normally pay for my subscription, but no app downloads to my desktop.

Starting from the creative cloud.
As a result, I may not be able to use the products I pay for.
Please help me .
I'm using Windows10

 

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2 replies

Peru Bob
Community Expert
Community Expert
November 8, 2020

Make sure Windows is up to date.

Update the CC App.

Make sure that you have the latest NVIDIA Studio Driver if you have an NVIDIA graphics card.

kglad
Community Expert
Community Expert
November 8, 2020

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html