Downgrade Creative Cloud plan

Forum|Forum|8 years ago
May 6, 2017
2 replies
2999 views

Hi,

I don't need the Complete plan anymore, is it possible to downgrade my plan to the Photography plan?

Thanks.

Creative Cloud

This topic has been closed for replies.

Correct answer Ned Murphy

You can cancel the full plan, likely with a penalty for early termination (1/2 the remaining cost of the annual subscription) and then start the Photography plan.

Cancel your Creative Cloud membership

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

bramn18842035

Participant

Hello on my account not appear "cancel plan" button, what about it??

ProDesignTools

Community Expert

Please see:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

or:

https://helpx.adobe.com/manage-account/using/change-plan.html

Also:

"Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here."