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N
newuserphotoshop
Participant
February 21, 2020
Question

DOWNLOAD

  • February 21, 2020
  • 1 reply
  • 135 views

I just signed up for creative cloud. Trying to download creative cloud app. It won't progress past 39% none of the apps will download. What am I doing wrong?

 

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1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 21, 2020

I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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