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Participant
October 2, 2018
Answered

download aborts

  • October 2, 2018
  • 2 replies
  • 1356 views

Hallo

For my project I urgently need Premiere CC 2017. Because of other programs I can not operate my system with Win 10. Premiere CC 2018 does not run because of AVCHD and crashes. Unfortunately, the dowload from this page is constantly breaking off: Download legacy versions of Creative Cloud apps Where can I get the 2017 version? Download of aktuall Premiere CC 2018 from Download Creative Cloud apps  is no Problem, but it doesnt help me.

Steve

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Steve, sorry that you are facing so many difficulties downloading and installing Premiere Pro CC.  What type of a Creative Cloud membership are you using?  If you have an individual Creative Cloud membership, then you can use the steps listed in Install previous version of your Creative Cloud app to install older versions of Premiere Pro CC.

I am testing the download of Premiere Pro CC 2017 from Download legacy versions of Creative Cloud apps right now and will update this public discussion with the results.

If you are unable to install Premiere Pro CC 2017 through the Creative Cloud desktop app then can you please update this discussion with the errors that are preventing the update process, Steve?

2 replies

Jeffrey_A_Wright
Legend
October 2, 2018

Steve, I am sorry, but I was able to download Premiere Pro CC 2017 without errors.  Please update this discussion with the error that is preventing you from installing Premiere Pro CC 2017 through the Adobe Creative Cloud desktop application.

If you can also provide more details regarding the type of network the computer you are installing on is connected too?  Is the network managed and belong to an educational institution or an organization?  Is the computer that you are installing on your personal computer?

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
October 2, 2018

Steve, sorry that you are facing so many difficulties downloading and installing Premiere Pro CC.  What type of a Creative Cloud membership are you using?  If you have an individual Creative Cloud membership, then you can use the steps listed in Install previous version of your Creative Cloud app to install older versions of Premiere Pro CC.

I am testing the download of Premiere Pro CC 2017 from Download legacy versions of Creative Cloud apps right now and will update this public discussion with the results.

If you are unable to install Premiere Pro CC 2017 through the Creative Cloud desktop app then can you please update this discussion with the errors that are preventing the update process, Steve?