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O
oved_2807
Participant
August 13, 2025
Question

download acrobat 11 on new computer

  • August 13, 2025
  • 3 replies
  • 178 views

i have license for acrobat 11.o for WIN ESD, i need to install it on my new computer, i'm doing all the steps correctly but the download doesn't start, with noerror message, please advise

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
August 13, 2025

Acrobat 11 is dead, since October 2017.

Use one of these instead. 

 

FREE Acrobat Reader -- view, comment, print & sign PDF.
https://www.adobe.com/acrobat/pdf-reader.html

Paid Acrobat Pro -- the complete solution for creating and saving PDF.
https://www.adobe.com/acrobat/acrobat-pro.html

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
kgladCommunity Expert
Community Expert
August 13, 2025

are you trying to download it from your account page, https://account.adobe.com ?

 

or did you mean you're having trouble installing it, not downloading it?

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    August 13, 2025

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

     

    Adobe Acrobat 11 is an EOL application and not supported on the latest Mac and Win OS. For more information, please check the help page https://adobe.ly/3Jc4JOp 

     

    ~Amal

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