Download Acrobat Professional 9 and Design Premium 5.5

Question

I have a non-expiring license for Acrobat Professional and for Design Premium for a Mac, but need the download links previously on the page have disappeared. When I try to find it to register it, I get the message, "This serial number is already in use." It could be because this is a mass license from a university.

These were the links

Adobe Design Premium 5.5:

https://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

1407-0003-0825-3397-XXXX-XXXX

For Acrobat Professional 9:
https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html

1118-0009-9785-0727-XXX-XXX

I have included the first for number groups for the serial numbers. Requesting assistance here per instructions of Adobe Customer Service 1 (800) 833-6687.

Thank you.

John T Smith · Accepted Answer

>could be because this is a mass license from a university

Check with your university... Adobe no longer provides any download for you

Adobe has removed ALL public download links for serial number programs
-links are ONLY available to someone who purchased a download from Adobe
.
For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor
.
If you do find a download, ALWAYS copy it to at least one external device
-a usb flash drive or hard drive, or write to a CD or DVD
-plus a text file containing your serial number

Test Screen Name · Answer

Academic software could never be redownloaded from Adobe's web site. You needed to keep those valuable installers. Maybe your university kept copies, that's really your only hope. Customer service often send people here, saying they we help with obsolete apps. But that is a lie.

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