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Participant
December 7, 2024
Question

Download adobe for macbook high sierra 10.13.6

  • December 7, 2024
  • 3 replies
  • 2757 views

Hello! I would like to download Indesign, illustrator etc but when i try it says that i "need to update your system". My macbook high sierra is "10.13.6" and i think thats the latest update? 

 

Obs: i have absolutely no experience with computers/adobe so please explain as easy as possible..haha..! Would be so grateful for help.  thank you!

3 replies

Nancy OShea
Community Expert
Community Expert
December 8, 2024

You're using an outdated operating system that's 8 full versions behind the latest Apple OS.

It's time for a new computer.

 

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on these systems, no more than 2 versions back:

  • Windows 11 (64-bit) versions 23H2, 22H2; Windows 10 versions 22H2, 21H2;
  • MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura), 12.7.6 (Monterey).

- https://helpx.adobe.com/creative-cloud/system-requirements.html


Nancy O'Shea— Product User & Community Expert
John Waller
Community Expert
Community Expert
December 8, 2024
quote

Hello! I would like to download Indesign, illustrator etc

 

Not possible on a High Sierra Mac, I'm afraid. It's too old.

For the current version of InDesign (20.x), you need to be running macOS 12.0 (Monterey) or later. 

For the version prior, you need to be running macOS 11.0 (Big Sur) or later. 

 

How old is your Mac? Find your Mac model name and serial number - Apple Support

I'm guessing 10+ years?

 

quote

it says that i "need to update your system". My macbook high sierra is "10.13.6" and i think thats the latest update? 

 

Yes, 10.13.6 is the latest update for High Sierra. However, High Sierra is a very old, discontinued operatng system.

The Adobe message is trying to tell you that you need a newer operating system altogether (Monterey or later).

 

John T Smith
Community Expert
Community Expert
December 7, 2024

How to install when you have a subscription and a problem

You may NOT use the Opera browser... it is not compatible with Adobe
NOTE: the alternate download link in this link works better for some people
Install the cc desktop app using the download links at the bottom of this
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
If that works for you, you then use the Cloud manager to install your programs

Participant
December 7, 2024

Thank you for the quick reply, im trying it out right now!