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Participant
July 29, 2016
Question

Download and activation of Lightroom 4 to a second computer

  • July 29, 2016
  • 2 replies
  • 622 views

I purchased Lightroom 4 a couple of years ago ... not a "cloud" subscription, the separate program.

I want to install it on a new laptop.  I don't want to pay $10 + per month for a subscription to use a program that I have already purchased.

Adobe Customer Support has been of absolutely no help.  They could only refer me to www.Adobe.com/getsupport.  At that site all off the options relate only to the subscription products.  Complete run-around to try to use them.  Obviously, talking to a real person (even getting to a chat window) is a highly restricted privledge at Adobe.

How to I download a copy of Lightroom 4 which I already own?  I don't have the activation key or serial number any longer.

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    2 replies

    Inspiring
    July 29, 2016
    John Waller
    Community Expert
    Community Expert
    July 29, 2016

    Lightroom 4 can be downloaded fromInstall Photoshop Lightroom

    However you'll need your serial number to use it beyond the 30 day trial period. You must locate that number.

    Try https://helpx.adobe.com/x-productkb/global/find-your-serial-number.html

    Always store all your software serial numbers safely. You'll need them every time you reinstall.

    rfm55555Author
    Participant
    July 30, 2016

    Thanks, but unfortunately my Lightroom serial number is not listed at that site.

    Robert F. Miller

    858-442-0627