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Participant
December 7, 2018
Answered

download and register

  • December 7, 2018
  • 2 replies
  • 607 views

dear sir

i tried to download and register my product but no one get me resolve my issue

    This topic has been closed for replies.
    Correct answer Ned Murphy

    Which application does this concern?  If you already registered the product in the past, you cannot register it again.

    2 replies

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    December 11, 2018

    Which application does this concern?  If you already registered the product in the past, you cannot register it again.

    John T Smith
    Community Expert
    Community Expert
    December 7, 2018

    When you ask a question you need to provide some basic information

    -Forum quick start https://forums.adobe.com/docs/DOC-5601

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems

    Are you using a computer Administrator account with full read/write permission?

    Exactly which version of the program do you have that is causing problems, and what error message do you see?