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M
mghareeb
Participant
December 7, 2018
Answered

download and register

  • December 7, 2018
  • 2 replies
  • 607 views

dear sir

i tried to download and register my product but no one get me resolve my issue

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer Ned Murphy

    Which application does this concern?  If you already registered the product in the past, you cannot register it again.

    2 replies

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    December 11, 2018

    Which application does this concern?  If you already registered the product in the past, you cannot register it again.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    December 7, 2018

    When you ask a question you need to provide some basic information

    -Forum quick start https://forums.adobe.com/docs/DOC-5601

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems

    Are you using a computer Administrator account with full read/write permission?

    Exactly which version of the program do you have that is causing problems, and what error message do you see?

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