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bookreviewer
Participant
June 28, 2013
Answered

Download button does nothing

  • June 28, 2013
  • 1 reply
  • 585 views

I have the Adobe Creative Suite app installed (for CS6) and wish to upgrade to CC. When I go to the app center and try to download one of the software apps, pressing the Download button does nothing.

I read here that someone said to delete Adobe Air and reinstall, which I did, but the Download button STILL does nothing.

In particular, I'm first trying to download Illustrator CC.

Any ideas?

Heidi

This topic has been closed for replies.
Correct answer Sumit Singh7733893

Try to perform following steps and let me know.

WIN 7 and 8 (64 bit):

WIN 7 and 8 (32 bit):

1 reply

Sumit Singh7733893
Sumit Singh7733893
Participating Frequently
June 28, 2013

Could you please try it in different browser.

B
bookreviewerAuthor
Participant
June 28, 2013

I tried it in Firefox next, and got this error. If it helps you, I'm on a PC running Windows 7.

Sumit Singh7733893
Sumit Singh7733893Correct answer
Participating Frequently
June 28, 2013

Try to perform following steps and let me know.

WIN 7 and 8 (64 bit):

WIN 7 and 8 (32 bit):

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