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Participant
October 7, 2023
Answered

Download Creative Cloud on new PC in Russia

  • October 7, 2023
  • 1 reply
  • 959 views
Hello!

I pay for an Adobe plan for more than 2 years, I use it on my iMac.
Few days ago I bought a MacBook and I wanted to download Creative Cloud so I can use all the apps in my subscription on new laptop also.
But (I suppose) because I live in russia — the website won't let me download Creative Cloud or ANY programs from my plan. It just won't open the download page, even with VPN (before it worked with VPN)…

Is there any chance u can help me?
Or should I travel to another country just to download Creative Cloud? 😉

P. S.
I tried to airdrop Creative Cloud or other app-files from iMac to MacBook, but it won't open on MacBook (smart move Adobe haha)

Thanks a lot!
This topic has been closed for replies.
Correct answer kglad

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials


1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 7, 2023

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials


Participant
October 9, 2023

Thanks a lot!
That worked!! yay

kglad
Community Expert
Community Expert
October 9, 2023

you're welcome.  (and thanks for the follow-up.)