Skip to main content
Participant
November 10, 2021
Question

Download Error 125

  • November 10, 2021
  • 1 reply
  • 2261 views

Oh dear, not a good start for us, Adobe.

thoug you try to sell a expensive subscribe Software Deal hear, i'm not even possible to download Lightroom due

Exit Code: 125
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 0 warnings(s) 

FATAL: Fatal Error '125' occurred while download
FATAL: Error occured in install product workflow with error code 125 error message {https://cdn-ffc.oobesaas.adobe.com/core/v2/applications?name=LRCC&version=5.0&platform=win64&build=5.0.202110120002,P:-4,PS:404,G:-4}
-------------------------------------------------------------------------------------

 As far as i see, this has been a issue since many years again and again. I would really appreciate if you could help me out of this. I broke down all my Firewall and Internet-Security (weired enough, i'm just trying to install a Software), but no succsess yet.

This topic has been closed for replies.

1 reply

AxelMatt
Community Expert
Community Expert
November 10, 2021

Please see here https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

and check the several steps.

Especially take a look to your HOSTS file.

 

Another point can be that Adobe no longer supports TLS 1.0 and 1.1. Please check your system that you're enabled the Transport Layer Security (TLS) 1.2 protocol. 

For more infos take a look here: 

https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html#faq 

 

If you're using Win 7 please upgrade your OS and install the MS Easy Fix.   

Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows (microsoft.com) 

 

Also upgrade your browsers to enable TLS 1.2 connections. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo