Download error

Forum|Forum|9 years ago
November 6, 2016
4 replies
862 views

Hey!
I don't know what happened on my CC.

Translate:

"This installation no longer works. uninstall CC and download again..."

I desinstalled and reinstalled the app, but nothing.
Help, please. :c

This topic has been closed for replies.

Correct answer Rajashree Bhattacharya

Hi johnp9776976,

If the issue is persisting then can you please contact support for this issue via https://helpx.adobe.com/support.html#/top_products .

Thanks

Rajashree

Kanikas

Legend

Moving to Creative Cloud Download & Install

J

johnp9776976

Participant

I too have tried the recommeded solutions to no avail. Adobe, help with this please!

Rajashree BhattacharyaCorrect answer

Legend

Hi johnp9776976,

If the issue is persisting then can you please contact support for this issue via https://helpx.adobe.com/support.html#/top_products .

Thanks

Rajashree

M

Mutant04

Participant

I too am getting this error message. Everything was fine yesterday. But today the apps tab just shows the blue sin wheel then this error message. It is the same on lapop as well. I have tried the soLuton as outlined in the link given by Ned. But this didn't work and I still get the error.

Something is definitely wrong somewhere.

The only thing I've changed is I've updated Photoshop to Photoshop CC 2017

Any help would be most welcome.